Help Desk
APP User Setup Form
Please click here to access the APP Agency Leads List
APP has many resources for support:
- Quick Reference Guides (QRGs): QRGs are short 1-3 page job aids that help to walk users through key process steps.
- Microlearning: A microlearning video is a 2-5 minute video focused on a very specific topic and is available for learners to view at their convenience.
- Training: Web-Based Training (WBT) and In-Person Training is available to provide valuable, in-depth instruction on how to complete important tasks and processes.
Agency Support:
For Agencies that have their own internal help desk, end users are encouraged to follow their Agency procedures. These Agencies include:
- AHCCCS
- Attorney General's Office
- Child Safety
- Corrections
- Economic Security
- Emergency and Military Affairs
- Environmental Quality
- Game & Fish
- Health Services
- Industrial Commission
- Transportation
- Veterans' Services
All other agencies may contact the APP helpdesk team by submitting a helpdesk ticket by clicking on this link here.
If the request is urgent please call the APP Help Desk at (602) 542-7600. The APP help desk is available from 8:00 AM to 5:00 PM Monday-Friday.
