Help Desk

APP User Setup Form

APP has many resources for support:

Quick Reference Guides (QRGs): QRGs are short 1-3 page job aids that help to walk users through key process steps.

Microlearning: A microlearning video is a 2-5 minute video focused on a very specific topic and is available for learners to view at their convenience.

Training: Web-Based Training (WBT) and In-Person Training is available to provide valuable, in-depth instruction on how to complete important tasks and processes.

Agency Support:

For Agencies that have their own internal help desk, end users are encouraged to follow their Agency procedures. These Agencies include:

AHCCCS
Attorney General's Office
Child Safety
Corrections
Economic Security
Emergency and Military Affairs
Environmental Quality
Game & Fish
Health Services
Industrial Commission
Transportation
Veterans' Services

If the request is urgent please call the APP Help Desk at (602) 542-7600. The APP help desk is available from 8:00 AM to 5:00 PM Monday-Friday.